I'm Michael Lowry, an AI-forward design leader who builds high-performing teams that drive measurable outcomes through strategic product design.

I've spent 15+ years learning how to build and scale design organizations in complex enterprise environments. At Thomson Reuters, I learned global team leadership. At Fidelity, I learned to operate at the VP level with large budgets and teams. At NetDocuments, I proved I could build a design function from zero and drive competitive advantage. What's Next? I’m seeking a Senior Director role in enterprise B2B SaaS focused on AI integration and design transformation.

Core Competencies

Leadership: Design Organization Building | Digital Transformation & Change Management | Executive Stakeholder Management | Budget & Financial Planning | Remote & Distributed Team Leadership | AI Product Strategy

Design Excellence: Design Systems Architecture | DesignOps & Team Scaling | User Research Programs | Data-Driven Design Strategy

Business Impact: Revenue Generation & ARR Growth | Accessibility & Compliance | Design-Led Business Transformation | Competitive Intelligence & Market Analysis

Technical Proficiencies: Figma | ChatGPT & Claude (AI Integration) | Miro | Pendo | Aha! | Design Systems | Prototyping

Professional Experience

NetDocuments

Senior Director, Product Design | Remote | January 2022 - August 2025

Led a 10 member design team and comprehensive design strategy for a leading legal technology platform, building and scaling the design organization from the ground up while pioneering AI integration that delivered impactful business outcomes.

45% Vision/Strategy | 25% Management/Coaching | 20% DesignOps | 10% Direct Contribution
 

Fidelity Investments

Vice President, User Experience Design | Boston, MA | January 2018 - June 2021

Led 20+ designers through comprehensive digital transformation and Agile business transformation for Fidelity's Wealth Management platform, managing $3M+ annual design budget and delivering measurable ROI through improved customer experience metrics.

27% Vision/Strategy | 35% Management/Coaching | 35% DesignOps | 3% Direct Contribution

Director, User Experience Design | Boston, MA | December 2014 - December 2017

Led 7+ designers in ground-up creation of Fidelity Go, #1-rated automated savings and investment solution for digital natives, pioneering responsive design systems and agile delivery processes.

35% Vision/Strategy | 25% Management/Coaching | 25% DesignOps | 15% Direct Contribution

Director, User Experience Design | Boston, MA | June 2012 - November 2014

Led 5 designers and front-end developers in creation of comprehensive multi-device design system for Fidelity Institutional products, establishing scalable design standards and practices.

35% Vision/Strategy | 35% Management/Coaching | 20% DesignOps | 10% Direct Contribution
 

Thomson Reuters

Head of Interaction Design - Jun 2009 ~ Dec 2011 - London, UK

Led distributed global design organization of 10+ designers across 4 continents, creating financial data and news experiences for desktop, browser, and native mobile platforms while managing vendor relationships and $1.5M annual budget.

20% Vision/Strategy | 20% Management/Coaching | 30% DesignOps | 30% Direct Contribution

Design Lead & Evangelist - Dec 2007 ~ May 2009 - Boston, MA

Led design on high-profile applications for financial professionals while championing improvements in UX team structure, process, and methodologies.

30% Vision/Strategy | 20% Management/Coaching | 10% DesignOps | 40% Direct Contribution